Create issues

Issues are the foundation of Voxifly - they represent feature requests, bug reports, and other feedback from your users. Learn how to create and manage issues effectively.

Creating issues from admin panel

Basic issue creation

1. Navigate to your project dashboard
2. Click "Create Issue" or go to Issues section
3. Fill in the issue details:
   • Title: Clear, descriptive title
   • Description: Detailed explanation of the request
   • Category: Choose from your configured categories
   • Status: Set initial status (usually "New Post")
4. Click "Create Issue"

Issue details

• Title: Keep it concise but descriptive
• Description: Provide context and details
• Category: Select appropriate category
• Status: Choose initial workflow status
• Priority: Set importance level
• Tags: Add relevant tags for organization

User-submitted issues

Public board submission

Users can create issues directly on your public boards:

1. Visit public board: Go to your board URL
2. Click "Submit Issue": Find the submission button
3. Fill form: Complete required fields
4. Submit: Issue appears after approval (if required)

Submission requirements

• Authentication: May require user account
• Required fields: Title and description minimum
• Optional fields: Category, tags, attachments
• Approval process: May need admin approval

Issue types

Feature requests

• New functionality: Requests for new features
• Enhancements: Improvements to existing features
• Integrations: Third-party service connections
• Customizations: User-specific modifications

Bug reports

• Technical issues: Software bugs and errors
• Performance problems: Slow or broken functionality
• Compatibility issues: Browser or device problems
• Data issues: Problems with data handling

Other feedback

• User experience: UX/UI feedback
• Documentation: Help and support requests
• Pricing: Feedback on subscription plans
• General: Miscellaneous suggestions

Issue management

Editing issues

• Title and description: Update content
• Category changes: Move between categories
• Status updates: Progress through workflow
• Tag management: Add or remove tags

Issue states

• Draft: Not yet published
• Published: Visible to users
• Archived: Hidden from public view
• Deleted: Removed permanently

Bulk operations

• Multiple selection: Select several issues
• Bulk status change: Update multiple statuses
• Bulk category change: Move multiple issues
• Bulk deletion: Remove multiple issues

Best practices

Issue creation

• Clear titles: Use descriptive, searchable titles
• Detailed descriptions: Provide sufficient context
• Proper categorization: Use appropriate categories
• Relevant tags: Add helpful tags

Content guidelines

• Professional tone: Maintain professional communication
• Helpful details: Include relevant information
• Screenshots: Add visual context when helpful
• Reproducible: Include steps to reproduce issues

Organization

• Consistent naming: Use standard terminology
• Regular updates: Keep statuses current
• User communication: Respond to user submissions
• Priority management: Focus on important issues

Issue templates

Creating templates

• Standard format: Consistent issue structure
• Required fields: Mandatory information
• Optional fields: Additional details
• Guidelines: Instructions for users

Template examples

• Bug report template: Standard bug reporting format
• Feature request template: Structured feature requests
• General feedback template: Open-ended feedback form
• Custom templates: Project-specific formats

Integration options

External tools

• Project management: Connect to Jira, Asana, etc.
• Communication: Slack, Discord notifications
• Development: GitHub, GitLab integration
• Analytics: Track issue metrics

API access

• REST API: Programmatic issue creation
• Webhooks: Real-time issue notifications
• Bulk import: Import issues from other systems
• Export options: Export issues to other tools

Next steps

• [Organization] - Categories and statuses
• [Votes & comments] - Community engagement
• [Permissions] - Access control