Managing issues

Issues are the heart of Voxifly - they represent feature requests, bug reports, and other feedback from your users. This guide covers everything you need to know about managing issues effectively.

What you'll learn

• Creating issues from the admin panel
• Organizing issues with categories and statuses
• Managing votes and comments
• Setting up permissions for different user types

Creating issues

From the admin panel

1. Navigate to your project dashboard
2. Click "Create Issue" or go to the Issues section
3. Fill in the issue details:
   • Title: Clear, descriptive title
   • Description: Detailed explanation of the request
   • Category: Choose from your configured categories
   • Status: Set initial status (usually "New Post")
4. Click "Create Issue"

From public boards

Users can create issues directly on your public boards:

• Anonymous users (if enabled)
• Registered users
• Team members (with additional permissions)

Organizing issues

Categories

• Group related issues together
• Use consistent naming conventions
• Assign colors and icons for visual identification
• Archive unused categories

Statuses

• Define your workflow stages
• Set default status for new issues
• Order statuses logically
• Control which statuses appear in roadmap

Voting and comments

Voting system

• Users can vote on issues they support
• Vote counts help prioritize development
• Voting permissions can be restricted

Comments

• Enable discussion on issues
• Moderate inappropriate content
• Use comments to gather additional details
• Notify users of updates

Permissions

Anonymous users

• Can create issues (if enabled)
• Can vote and comment (if enabled)
• Limited access to sensitive information

Registered users

• Full access to public boards
• Can create unlimited issues
• Can vote and comment freely

Team members

• Access to admin features
• Can modify issue details
• Can change statuses and categories
• Can moderate content

Next steps

• [Create issues] - Detailed guide to issue creation
• [Organization] - Categories and statuses
• [Votes & comments] - Community engagement
• [Permissions] - Access control setup