Organization

Effective organization is key to managing issues successfully. Learn how to use categories, statuses, and other tools to keep your project organized and manageable.

Categories and statuses

Using categories

Categories help group related issues together:

• Feature Requests: New functionality requests
• Bug Reports: Issues and problems
• Improvements: Enhancements to existing features
• Integrations: Third-party service connections
• UI/UX: Design and user experience feedback

Status workflow

Statuses track progress through your development process:

• New Post: Initial submission
• Under Review: Being evaluated
• In Progress: Currently being worked on
• Implemented: Completed and released
• Rejected: Not planned for implementation

Organizational strategies

By priority

• High priority: Critical issues requiring immediate attention
• Medium priority: Important but not urgent
• Low priority: Nice-to-have improvements
• Backlog: Future consideration

By complexity

• Simple: Quick fixes and small improvements
• Medium: Moderate development effort
• Complex: Major features requiring significant work
• Epic: Large features broken into smaller issues

By user impact

• Critical: Affects many users
• Important: Affects some users
• Minor: Affects few users
• Internal: Internal team needs

Filtering and searching

Filter options

• By category: Show only specific categories
• By status: Filter by workflow status
• By priority: Sort by importance
• By date: Recent or older issues
• By votes: Most or least popular

Search functionality

• Text search: Find issues by title or description
• Tag search: Find issues with specific tags
• User search: Find issues by submitter
• Advanced search: Combine multiple criteria

Sorting options

• Date created: Newest or oldest first
• Last updated: Recently modified
• Vote count: Most or least popular
• Priority: High to low priority
• Alphabetical: A to Z by title

Tags and labels

Using tags

Tags provide additional organization beyond categories:

• Technology: Frontend, backend, mobile
• Component: UI, API, database
• User type: Admin, customer, developer
• Timeline: Q1, Q2, urgent, future

Tag management

• Create tags: Add new tags as needed
• Edit tags: Modify existing tags
• Merge tags: Combine similar tags
• Archive tags: Hide unused tags

Bulk operations

Selecting multiple issues

• Individual selection: Click checkboxes
• Select all: Choose all visible issues
• Filter selection: Select filtered results
• Smart selection: Choose by criteria

Bulk actions

• Status changes: Update multiple statuses
• Category changes: Move between categories
• Tag management: Add or remove tags
• Priority updates: Change priority levels
• Bulk deletion: Remove multiple issues

Views and layouts

List view

• Compact: Show many issues at once
• Detailed: Show more information
• Customizable: Choose visible columns
• Sortable: Click headers to sort

Kanban view

• Status columns: Visual workflow representation
• Drag and drop: Move issues between statuses
• Column customization: Show/hide status columns
• Card details: Hover for issue information

Calendar view

• Timeline: See issues over time
• Due dates: Track deadlines
• Milestones: Important dates
• Sprint planning: Development cycles

Automation and rules

Automatic categorization

• Keyword detection: Auto-assign categories
• Template matching: Use issue templates
• User-based: Assign based on submitter
• Content analysis: AI-powered categorization

Status automation

• Time-based: Move statuses after time periods
• Condition-based: Trigger on specific events
• User-triggered: Manual status changes
• Integration-based: External system updates

Notification rules

• Status change alerts: Notify relevant parties
• Category assignments: Alert category owners
• Priority escalations: Notify for high-priority issues
• Custom triggers: Set up specific notifications

Best practices

Organization principles

• Consistency: Use consistent naming and categorization
• Simplicity: Keep organization simple and intuitive
• Scalability: Plan for growth and expansion
• Flexibility: Allow for changes and adjustments

Maintenance

• Regular cleanup: Archive or delete old issues
• Category review: Update categories based on usage
• Status optimization: Refine workflow as needed
• Tag management: Keep tags relevant and useful

Team coordination

• Clear guidelines: Establish organization standards
• Training: Ensure team understands system
• Regular reviews: Assess organization effectiveness
• Continuous improvement: Refine based on experience

Next steps

• [Create issues] - Issue creation guide
• [Votes & comments] - Community engagement
• [Permissions] - Access control